3 Easy Steps to Cancel Your Curology Subscription • hornetsecurity.com

Are you a Curology subscriber who’s prepared to maneuver on? Whether or not you have discovered a distinct skincare routine that works higher for you otherwise you’re merely wanting to avoid wasting cash, canceling your Curology subscription is an easy course of. On this article, we’ll information you thru the steps concerned in canceling your Curology subscription and reply some steadily requested questions concerning the cancellation course of. By the tip of this text, you may have all the knowledge it’s essential cancel your Curology subscription shortly and simply.

To cancel your Curology subscription, you’ll be able to both do it on-line or by cellphone. If you happen to select to cancel on-line, you are able to do so by logging into your Curology account and clicking on the “Cancel Subscription” hyperlink. You’ll then be prompted to substantiate your cancellation. If you happen to select to cancel by cellphone, you’ll be able to name Curology’s customer support quantity at (844) 428-7656. A customer support consultant will have the ability to help you with canceling your subscription.

After getting canceled your Curology subscription, you’ll now not be charged for the service. Additionally, you will now not obtain any merchandise from Curology. When you have any unused merchandise, you’ll be able to hold them or return them to Curology for a refund. To return merchandise, you will want to contact Curology’s customer support crew. They are going to offer you a return delivery label and directions on the way to return the merchandise.

Contacting Curology’s Buyer Assist

If it’s essential cancel your Curology subscription, the best method to take action is by contacting their buyer assist crew. You may attain them by the next strategies:

By Telephone:

You may name Curology’s buyer assist line at 888-287-6564. Their cellphone strains are open from Monday to Friday, 9:00 AM to six:00 PM EST.

By E-mail:

You may ship an electronic mail to Curology’s buyer assist crew at assist@curology.com. They usually reply to emails inside 24 enterprise hours.

By Reside Chat:

You may as well chat with a Curology buyer assist consultant on-line. To entry the reside chat, go to Curology’s web site and click on on the “Chat with us” button situated on the backside proper nook of the display.

By Mail:

You may write a letter to Curology’s buyer assist crew on the following handle:

Curology
13624 Fourth St.
Suite 330
Livonia, MI 48150

When contacting Curology’s buyer assist crew, please have your account info prepared, together with your title, electronic mail handle, and subscription particulars.

Utilizing Curology’s On-line Type

To cancel your Curology subscription utilizing the net type, observe these detailed steps:

1. Signal In to Your Account

Go to the Curology web site and log in to your account utilizing your electronic mail handle and password.

2. Entry the Subscription Administration Web page

Hover over your title within the high proper nook of the web site.
Within the drop-down menu, choose “Account Settings”.
Beneath the “My Subscription” tab, click on on “Handle Subscription”.

3. Submit the Cancellation Request

On the backside of the “Handle Subscription” web page, click on on the “Cancel My Subscription” button.
Comply with the on-screen prompts to substantiate your cancellation. You’ll be requested to supply a motive for canceling.

Click on on the “Cancel Subscription” button to finish the cancellation course of.
Notice: You’ll obtain a affirmation electronic mail as soon as your Curology subscription has been canceled. You’ll proceed to obtain entry to your Curology account and any merchandise you will have already bought till the tip of your present billing cycle.
You may as well use the “Pause Subscription” button on the “Handle Subscription” web page to quickly droop your subscription. This can forestall you from being charged till you reactivate it.

Cancellation by way of E-mail

Canceling your Curology subscription by way of electronic mail is an easy and handy course of. Comply with these steps to submit your cancellation request:

Draft an electronic mail to assist@curology.com.
Within the topic line, clearly state your intent to cancel your subscription.
Within the physique of the e-mail, present the next particulars:
- Your full title
- Your Curology account electronic mail handle
- The explanation in your cancellation (non-compulsory)
- Request to cancel your subscription and discontinue all future shipments and costs.
Evaluate your electronic mail for accuracy, guaranteeing that you’ve included all vital info.
Ship the e-mail.

Response Time

Curology usually responds to cancellation requests inside 1-2 enterprise days. As soon as processed, your subscription will likely be canceled, and no additional costs will likely be made to your account.

Extra Notes

It is necessary to notice that Curology doesn’t supply refunds for unused merchandise. When you have any merchandise that you simply now not want, you’ll be able to contact Curology’s buyer assist to rearrange for a return or trade.

For additional help or any extra questions, you too can seek advice from Curology’s support website.

Notifying by the Curology App

If you happen to desire to cancel your subscription by the Curology app, observe these steps:

Open the Curology app in your cell machine.
Faucet on the “Account” tab.
Scroll down and faucet on “Handle Subscription”.
Click on on the “Cancel Subscription” button.
Comply with the on-screen directions to substantiate your cancellation.

Cancel Subscription Choices	Directions
By way of Curology App	Open app Account tab Handle Subscription Cancel Subscription button Verify

Please be aware that should you cancel your subscription by the Curology app, any remaining stability in your account will likely be refunded to your authentic cost methodology.

Addressing Particular Circumstances

Life throws sudden curveballs occasionally, and your skincare routine might need to hit a pause. Here is how Curology handles cancellation beneath particular circumstances:

Medical Situations

If a medical situation prevents you from utilizing Curology merchandise, you’ll be able to request a cancellation by offering proof from a healthcare skilled. The cancellation will likely be efficient from the date of the request.

Monetary Hardship

In case of economic hardship, Curology affords a brief pause in your subscription. You may contact buyer assist to request a pause, which might be for at least one month and as much as three months. Throughout this time, your subscription will likely be inactive, and you will not be charged for any shipments or companies.

Transferring Overseas

If you happen to’re shifting outdoors of Curology’s delivery zones, you’ll be able to cancel your subscription by offering proof of your transfer. The cancellation will likely be processed as soon as the proof is verified.

Product Points

Within the unlikely occasion that you simply expertise extreme or sudden reactions to Curology merchandise, you must discontinue use and speak to buyer assist instantly. They are going to make it easier to perceive the state of affairs and information you thru the cancellation course of if vital.

Subscription Modifications

Curology understands that your skincare wants may change over time. If you happen to want to make adjustments to your subscription, comparable to skipping a month or switching supply frequency, you are able to do so by logging into your account or contacting buyer assist.

Keep in mind, the cancellation insurance policies talked about above are supposed to present flexibility and assist in varied conditions. When you have any particular circumstances not lined right here, do not hesitate to succeed in out to Curology’s buyer assist crew for help.

Deactivating Subscription vs. Cancellation

Deactivating your Curology subscription quickly pauses your account, whereas cancellation completely terminates it. Take into account the next earlier than making a call:

Deactivating: Your subscription will likely be paused, and you will not obtain any additional shipments or be charged till you reactivate.
Cancellation: Your subscription will likely be terminated instantly, and you’ll now not obtain any shipments or be charged. Any unused merchandise will likely be forfeited.

How one can Deactivate Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the high proper nook.
3. Beneath “Subscription,” click on on “Handle Subscription.”
4. Click on on the “Deactivate Subscription” button.

How one can Cancel Your Subscription

1. Log in to your Curology account.
2. Click on on “Account Settings” within the high proper nook.
3. Beneath “Subscription,” click on on “Cancel Subscription.”
4. Comply with the prompts to finish the cancellation course of.

Vital Issues When Canceling

Earlier than canceling your subscription, pay attention to the next:

Cancellation Deadline	Refund Coverage
Have to be canceled 7 days earlier than the following billing cycle	No refunds can be found for canceled subscriptions

When you have any excellent costs, they are going to be processed inside 3-5 enterprise days of cancellation.

Issues for Energetic Orders

1. Curology Shipments

When you have lively Curology shipments, you will want to cancel these individually. You are able to do so by your account dashboard or by contacting buyer assist.

2. Upcoming Prices

When you have an upcoming cost scheduled, it could be processed earlier than your cancellation takes impact. You may test your account dashboard for the following billing date.

3. Refunds

Refunds usually are not usually issued for unused merchandise after cancellation. Chances are you’ll take into account forwarding or donating any unopened merchandise.

4. Product Returns

Curology affords a 60-day money-back assure for unused merchandise. You may return these merchandise after canceling your subscription to obtain a refund.

5. Free Trial Orders

If you happen to signed up for a free trial, you might must cancel earlier than the tip of the trial interval to keep away from being charged for a full subscription.

6. Subscription Containers

If you happen to obtain Curology merchandise in a subscription field, you might must cancel the subscription by the field supplier’s web site.

7. Recurring Funds

When you have arrange recurring funds by a third-party service like PayPal, you will want to cancel these individually.

8. Contacting Buyer Assist

When you have any particular questions or considerations about canceling your Curology subscription, it is strongly recommended to contact buyer assist immediately. They will present personalised help and make sure the cancellation course of in your account.

Retaining Entry to System Historical past

To retain entry to your method historical past after canceling Curology, you will have two choices:

Choice 1: Obtain Your Data

1. Log in to your Curology account on the web site.
2. Click on on “My Account” within the high proper nook.
3. Choose “My System Historical past” from the sidebar.
4. Click on on “Obtain System Historical past” on the backside of the web page.

Choice 2: Request a Copy

If you happen to’re unable to obtain your method historical past, you’ll be able to request a replica by:

Methodology	Steps
E-mail	Ship an electronic mail to assist@curology.com with the topic line “Request System Historical past Copy.”
Mail	Write a letter and mail it to: Curology Buyer Assist, 750 Battery Avenue, Suite 900, San Francisco, CA 94111

Your request will likely be processed inside 10 enterprise days. You may obtain an electronic mail containing a hyperlink to obtain your method historical past. The hyperlink will expire after 30 days, so you should definitely obtain it promptly.

Notice that Curology might cost a small charge for offering a bodily copy of your method historical past.

Different Cancellation Choices

If you happen to’re having hassle canceling your Curology subscription by the primary channels, you’ll be able to strive these different choices:

1. E-mail Curology Buyer Assist

Draft an electronic mail to assist@curology.com requesting the cancellation of your subscription. Make sure you embrace your full title, electronic mail handle, and account info. Present a short rationalization in your cancellation and connect supporting paperwork if relevant.

2. Contact Curology by way of Social Media

Attain out to Curology’s buyer assist crew by way of their social media platforms like Fb, Twitter, or Instagram. DM or ship a message stating your cancellation request, offering vital particulars and causes. A assist consultant will information you thru the method.

3. Ship a Letter

If different strategies fail, compose a proper letter requesting the cancellation of your subscription and mail it to:

Tackle:	Curology
	1131 Folsom St, Ste 1905 San Francisco, CA 94103

Embrace your account particulars, cancellation date, and signature within the letter.

How one can Cancel Curology

If you happen to’re now not utilizing Curology, you’ll be able to cancel your subscription at any time. Here is how:

Log in to your Curology account.
Click on on “My Account” within the high proper nook of the display.
Beneath “Subscription,” click on on “Cancel Subscription.”
Comply with the prompts to substantiate your cancellation.

Your subscription will likely be canceled instantly, and you’ll not be charged for any future shipments.