Are you able to say goodbye to your EOS Health membership? Whether or not you are transferring, altering your health routine, or just now not want the companies, canceling your membership could be a easy course of. On this complete information, we’ll stroll you thru the steps concerned in canceling your EOS Health membership, guaranteeing a clean and hassle-free expertise.
Step one in canceling your EOS Health membership is to contact the membership immediately. You are able to do this both by visiting the membership in individual or by calling their customer support line. Whenever you contact the membership, be ready to offer your membership quantity and account info. The membership workers will then provoke the cancellation course of and offer you the mandatory directions.
Upon getting initiated the cancellation course of, you will have to finish a cancellation kind. This type will usually require you to offer your private info, membership particulars, and the explanation for canceling. It is essential to fill out the shape precisely and fully to make sure that your cancellation is processed easily. In some circumstances, you could want to offer further documentation, reminiscent of a letter out of your physician if you’re canceling attributable to a medical situation.
Cancellation Coverage
Cancelling your EOS Health membership is an easy course of, nevertheless it’s important to know the cancellation coverage to keep away from any potential charges or problems. This is an in depth breakdown of the EOS Health cancellation coverage:
1. **Written Discover:** To cancel your EOS Health membership, you need to submit a written discover to the membership the place you initially signed up. The written discover ought to embrace your identify, membership quantity, the date you want to cancel, and your signature. It is essential to notice that verbal or cellphone cancellations are usually not accepted.
2. **30-Day Discover Interval:** EOS Health requires a 30-day discover interval for all membership cancellations. Which means your membership will stay lively and you’ll proceed to be charged till the tip of the 30-day interval following the date you submit your written discover.
3. **Cancellation Charges:** EOS Health costs a $50 cancellation price for all memberships. This price should be paid on the time you submit your written discover. Nonetheless, if you’re cancelling your membership attributable to sure circumstances, reminiscent of a everlasting transfer or a medical situation, you could be eligible for a price waiver. You will have to offer documentation to assist your request.
4. **No Refunds:** EOS Health doesn’t supply refunds for any unused membership charges. When you cancel your membership, you’ll not be entitled to a refund for any of the remaining days in your billing cycle.
Charges
The next desk summarizes the charges related to cancelling an EOS Health membership:
| Charge | Quantity |
|---|---|
| Cancellation Charge | $50 |
Contacting Buyer Service
Eos Health supplies a number of methods for members to get in contact with customer support. You’ll be able to select the tactic that’s most handy for you:
Telephone
- Name the Eos Health customer support division at 877-367-3686. The road is open Monday to Thursday from 6:00 AM to 12:00 AM EST, Friday from 6:00 AM to 2:00 PM EST, and Saturday to Sunday from 8:00 AM to eight:00 PM EST.
E mail
- Ship an e-mail to membership@eosfitness.com. Whereas emails are usually not monitored in real-time, Eos Health goals to answer all inquiries inside 24-48 hours.
Reside Chat
- For rapid help, entry the Eos Health dwell chat function by visiting their web site. Click on on the “Contact Us” hyperlink on the homepage and choose “Chat with Us.” An Eos Health consultant can be accessible to help you from Monday to Friday, 8:00 AM to 4:00 PM PST, and Saturday to Sunday, 9:00 AM to 12:00 PM PST.
In-Particular person
- Go to your native Eos Health membership and communicate to a workers member on the entrance desk. They’ll be capable to help you together with your request to cancel your membership.
| Technique | Availability |
|---|---|
| Telephone (877-367-3686) | Monday to Thursday: 6:00 AM – 12:00 AM EST Friday: 6:00 AM – 2:00 PM EST Saturday to Sunday: 8:00 AM – 8:00 PM EST |
| E mail (membership@eosfitness.com) | Monitored inside 24-48 hours |
| Reside Chat | Monday to Friday: 8:00 AM – 4:00 PM PST Saturday to Sunday: 9:00 AM – 12:00 PM PST |
| In-Particular person | Throughout membership working hours |
Sending an E mail
When you desire to speak by way of e-mail, you may cancel your membership by sending a request to EOS Health’s customer support workforce. Embrace the next info in your e-mail:
- Your full identify
- Your membership quantity
- Your location
- Your request to cancel your membership
- The date you desire to your membership to be canceled (if relevant)
Ship your request to eosfitness@fitnessintl.com and embrace the topic line “Cancel Membership.”
Within the physique of your e-mail, please present an in depth rationalization of your causes for canceling your membership. This can assist EOS Health enhance their companies and guarantee a clean transition for departing members.
Here’s a desk summarizing the data to incorporate in your e-mail:
| Data | Cause |
|---|---|
| Full identify | To determine your account |
| Membership quantity | To seek out your particular membership |
| Location | To make sure the proper membership is canceled |
| Request to cancel | To obviously state your intent |
| Cancellation date | To set a selected finish date in your membership |
| Cause for cancellation | To supply suggestions for enchancment |
Calling Company Headquarters
If not one of the above strategies are profitable, you may name EOS Health company headquarters at 1-888-367-3675. The customer support consultant you communicate with can be in a position that will help you cancel your membership over the cellphone. You will have to offer your account quantity and private info throughout this name.
Listed below are some further ideas for canceling your EOS Health membership:
- Be well mannered and respectful when chatting with customer support representatives.
- Have your account quantity and private info prepared earlier than you name.
- Be ready to offer a motive for canceling your membership. Nonetheless, they won’t be mad and can course of your cancellation with none points.
- Ask for a affirmation quantity or e-mail as soon as your membership has been canceled.
| Cause for Cancelation | EOS Health Coverage |
|---|---|
| Demise of a member | Requires a replica of the loss of life certificates |
| Membership transferal to a different well being membership | Requires a letter from the third social gathering |
| Short-term incapacity lasting greater than 60 days | Requires a health care provider’s be aware |
| Navy deployment or transfer | Requires a replica of legitimate army orders and proof of tackle change |
| Medical emergencies | Should submit a doctor be aware |
Terminating Membership On-line by way of Web site
Canceling your EOS Health membership on-line is a handy and hassle-free course of. Comply with these steps to terminate your membership remotely:
- Go to the EOS Health web site: https://www.eosfitness.com/
- Sign up to your account utilizing your username and password.
- Hover over your identify within the top-right nook and choose “My Account.”
- Click on on the “Membership” tab.
- Scroll right down to the “Cancel Membership” part.
- Click on on the “Cancel Membership” button. A affirmation pop-up will seem.
- Choose the explanation for cancellation and enter your digital signature.
- Click on on the “Cancel Membership” button to substantiate your cancellation.
- You’ll obtain a affirmation e-mail with particulars about your cancellation.
Necessary Notes:
- On-line cancellation is simply accessible for month-to-month memberships. Annual memberships should be canceled in individual or by cellphone.
- Cancellations should be submitted no less than 30 days earlier than the following billing cycle to keep away from being charged for an extra month.
- Any excellent stability or charges should be paid earlier than the membership will be canceled.
| Cancel Membership | On-line | Telephone | In Particular person |
|---|---|---|---|
| Month-to-Month | Sure | Sure | Sure |
| Annual | No | Sure | Sure |
In-Particular person Cancellation at Health Heart
Visiting the health middle in individual is an easy and direct technique to terminate your EOS Health membership. This is a complete information to make sure a clean cancellation course of:
1. Go to Throughout Enterprise Hours
Guarantee your go to coincides with the health middle’s common enterprise hours to keep away from any inconvenience.
2. Request a Cancellation Type
Method the entrance desk and request a membership cancellation kind. Fill out the shape together with your private and membership particulars.
3. Present a Discover Interval
Specify your required cancellation date, contemplating the required discover interval as per your membership settlement.
4. Submit the Type
Submit the finished kind to the entrance desk workers for processing. They’ll confirm your id and request your membership card for cancellation.
5. Verify Cancellation
Double-check with the workers to make sure your cancellation request has been processed. They’ll offer you a affirmation or receipt in your data.
6. Return Membership Card
Return your bodily membership card to the health middle workers upon completion of the cancellation course of.
7. Obtain Refund (If Eligible)
When you have any unused funds or pay as you go charges, you could be eligible for a refund. Test with the entrance desk workers concerning the particular refund coverage and eligibility standards.
| Refund Eligibility | Refund Quantity |
|---|---|
| Unused Charges | Refund of remaining charges, pro-rated for the unused interval |
| Pay as you go Charges | Refund of pay as you go dues |
| Annual Charges | No refund, as these are thought of non-refundable |
Dealing with Early Termination Charges
When you cancel your Eos Health membership earlier than the tip of your contract time period, you could be required to pay an early termination price (ETF). The ETF is usually a flat price or a share of your remaining membership stability.
- Assessment your membership contract. The ETF can be outlined in your membership contract. You’ll want to learn the contract fastidiously to know the phrases and circumstances of cancellation.
- Contact your fitness center. Upon getting reviewed your contract, contact your fitness center to inquire concerning the ETF. The workers can offer you particular details about the price and the method for canceling your membership.
- Negotiate the price. In some circumstances, you might be able to negotiate a decrease ETF. Be ready to clarify your causes for canceling your membership and supply documentation if crucial.
- Pay the price. Upon getting negotiated the ETF, you will have to pay the price in full. You’ll be able to usually pay the price on the fitness center or on-line.
- Cancel your membership. Upon getting paid the ETF, your membership can be canceled. You’ll want to get a affirmation e-mail or letter from the fitness center.
- Return your key tag or entry card. Whenever you cancel your membership, you will have to return your key tag or entry card to the fitness center.
- Cancel your auto-renew. When you have signed up for auto-renew, make sure to cancel it. This can stop your membership from being renewed after it expires.
- Get a refund. When you have paid for any unused companies, you could be eligible for a refund. Contact your fitness center to inquire concerning the refund course of.
| State | ETF |
|---|---|
| California | $50 |
| Texas | $75 |
| Florida | $100 |
Confirming Cancellation
Upon getting submitted your cancellation request, you’ll obtain a affirmation e-mail or textual content message from Eos Health. This e-mail or textual content message will include your cancellation particulars, together with the date your membership can be canceled.
It is very important hold this affirmation e-mail or textual content message in your data. When you have any questions on your cancellation, you may contact Eos Health customer support with the data supplied within the affirmation e-mail or textual content message.
What to do if you happen to do not obtain a affirmation e-mail or textual content message
If you don’t obtain a affirmation e-mail or textual content message inside 24 hours of submitting your cancellation request, it is best to contact Eos Health customer support. You’ll be able to attain customer support by cellphone at (800) 453-3673 or by e-mail at assist@eosfitness.com.
| Contact Technique | Contact Data |
|---|---|
| Telephone | (800) 453-3673 |
| E mail | assist@eosfitness.com |
Test Your Contract
Fastidiously overview the phrases and circumstances of your membership contract, paying particular consideration to any cancellation insurance policies or charges. Make sure you perceive the necessities and any related prices earlier than continuing with the cancellation course of.
Contact Buyer Service
Attain out to Eos Health customer support by way of cellphone, e-mail, or in-person at your native fitness center. Politely inform them of your intention to cancel your membership and inquire concerning the crucial steps.
Submit a Written Cancellation Request
Some gyms could require you to submit a written cancellation request. Obtain the cancellation kind from Eos Health’s web site or request one at your native fitness center. Fill out the shape precisely and submit it to the designated tackle.
Comply with Up
Upon getting initiated the cancellation course of, observe up with Eos Health to substantiate that your request has been obtained and is being processed. This may also help stop any misunderstandings or delays.
Be Ready to Pay Cancellation Charges
Relying in your contract and the cancellation coverage, you could be answerable for cancellation charges. Inquire with customer support about any relevant charges earlier than canceling.
Cancel Automated Funds
When you have arrange automated funds in your Eos Health membership, make sure to cancel them as effectively. Contact your financial institution or fee supplier to cease recurring funds.
Return Tools
When you have rented any gear from Eos Health, return it to the fitness center earlier than your membership is canceled. Failure to take action could end in further costs.
Request a Refund
When you have paid for membership charges upfront, inquire about the potential of receiving a refund for the unused portion. The refund coverage could range relying on the fitness center’s cancellation coverage.
Think about Freezing Your Membership
In case you are uncertain about canceling your membership completely, contemplate freezing it as a substitute. This selection means that you can pause your membership for a specified interval, reminiscent of throughout a trip or work journey.
Further Ideas
Keep away from Verbal Cancellations
To stop any misunderstandings or disputes, at all times cancel your membership in writing or by contacting customer support. Verbal cancellations will not be thought of legitimate.
Negotiate a Settlement
When you encounter difficulties canceling your membership or have extenuating circumstances, contemplate reaching out to customer support or administration to barter a mutually agreeable settlement.
Be Courteous and Skilled
All through the cancellation course of, preserve a courteous {and professional} demeanor. This can assist guarantee a clean and constructive expertise.
Think about the Cancellation Date
Request your membership cancellation to take impact on a selected date. This can assist you keep away from any confusion or overlap with future billing cycles.
Maintain a Document of Your Cancellation
Retain a replica of any written cancellation request, emails, or cellphone data associated to the cancellation. This documentation will function proof if any points come up sooner or later.
Use a Cancellation Service
When you discover the cancellation course of difficult or time-consuming, think about using a cancellation service. These companies can help with the cancellation, typically for a price.
Be Conscious of Refund Insurance policies
Perceive the refund coverage earlier than canceling your membership. Totally different gyms have various insurance policies concerning refunds for unused time or initiation charges.
Test for Membership Reductions
When you determine to rejoin Eos Health sooner or later, inquire about any membership reductions or promotions that could be accessible for returning members.
Think about Referrals
As a token of appreciation in your membership, contemplate referring pals or household to Eos Health earlier than canceling. This may occasionally profit each events concerned.
Keep a Constructive Relationship
Even after canceling your membership, preserve a constructive relationship with Eos Health. This may improve your expertise if you happen to ever determine to rejoin sooner or later.
How one can Cancel EOS Health Membership
EOS Health is a sequence of health facilities that provide varied membership plans. If you could cancel your EOS Health membership, listed here are the steps to observe:
- Go to the EOS Health web site and log in to your account.
- Click on on the “My Account” tab after which choose the “Membership” possibility.
- Scroll right down to the underside of the web page and click on on the “Cancel Membership” button.
- Comply with the prompts to finish the cancellation course of. You will have to offer your motive for canceling and ensure your cancellation request.
Upon getting accomplished these steps, your EOS Health membership can be canceled. You’ll obtain a affirmation e-mail from EOS Health to substantiate your cancellation.
