Project 2025 is a comprehensive plan created by the Veterans Benefits Administration (VBA) to modernize and improve the disability benefits claims process for veterans. The goal of Project 2025 is to create a more efficient, effective, and veteran-centric system that will better meet the needs of veterans and their families.
Project 2025 is a multi-year effort that began in 2021 and is scheduled to be completed in 2025. The project is being implemented in phases, with the first phase focusing on improving the claims intake and processing system. Future phases of the project will focus on improving the appeals process, providing better support to veterans, and modernizing the VBA’s technology systems.