Free Tool

ITFlow is an open-source system designed to handle three common MSP responsibiliy areas: client documentation, ticketing and invoicing/accounting integrated into one system. Marcus explains, "It’s an IT documentation, ticketing and accounting system for small MSPs. It’s fairly early beta but is a fully functional tool at the moment, and a fairly good alternative to ITGlue."

UVexplorer is one of the fastest available network mapping tools for discovering, documenting and monitoring network devices and services. While larger organizations would fall into the paid tier, their free version works for up to 500 devices and includes all of the key features.

Context Editor is a fast, powerful Windows text editor that was originally created as a secondary tool for developers. Thanks for this suggestion go to QuietThunder2014, who adds, "Lightweight Text Editor. Really good for HTML, PHP, Java, Anything with Code."

Sharp SNMP Library is an open-source library that offers basic SNMP functionality on multiple platforms. hombre_sabio appreciates it for, ".NET and Mono. It functions as a source code repository for SNMP. Sharp SNMP Library is one of the open-source tools that can be integrated into Windows. It requires Visual Studio 2019 and .NET Core SDK for compilation."

pgAdmin is a nice feature-filled, open-source administration and development platform for PostgreSQL. Appreciation for directing us to this one goes to owenthetechie, who particularly likes this "GUI manager for postgresql."

Aegis Authenticator is an open-source tool for managing 2-step verification tokens for online services. It supports the industry-standard HOTP and TOTP algorithms, offering compatibility with any web service that supports Google. itsnotarepost tells us, "I love Aegis. OSS and you can export the keys."

iTerm2 is a Terminal replacement for MacOS 10.14 and newer. This iTerm successor adds lots of cool features that address every issue a terminal user might face. Our thanks to whitewail602 for directing us to this "great feature-filled terminal."

Seafile is a high-performance tool for syncing and sharing files. Features include markdown WYSIWYG editing, Wiki, file labeling, a drive client, privacy protection and more. Our thanks for the recommendation go to jcm4atx.

X2Go is a remote desktop solution that provides a graphical desktop of the connected computer through which you can access computers running Linux, Windows or Mac OS X. The main focus of this tool is Linux, i.e., the server must be Linux and some of the features are only available to with the Linux X2Go client. infiniteapecreative also likes it for application streaming and calls it "Very powerful